Where do you deliver?
We offer delivery across the major metropolitan areas of the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt, Lebanon, Jordan.
Please note that if you live beyond the city limits of the location you’ve selected then it may be necessary to collect your shipment. If you’re unsure about whether or not your address is too far please make sure to call us on +971565666506 to avoid delays.
Do you have extra charges for delivery?
Deliveries paid for via Credit Card or PayPal are free of charge! Cash on delivery (COD) orders will be charged an additional AED (amount) per order, no matter how many items your order contains!
Local charges including customs and clearance of the receiving country should be paid by customer once the product is delivered.
Why am I paying shipping charges?
Our free shipping offer is valid for Credit Card and PayPal orders. If you choose to pay by Cash on Delivery then there will be a further (amount) AED service charge levied to cover the cost to us of providing this service. To avoid this charge you can simply choose to pay via Credit Card or Paypal.
Local charges including customs and clearance varies between countries and should be paid by customer once the product is delivered.
How long will it take to receive my order?
The majority of our clients should expect the first delivery attempt within two working for the United Arab Emirates and three to five days for Saudi Arabia, Oman, Bahrain, Kuwait, Egypt, Lebanon, Jordan if there is no delay from customs at the receiving countries.
The effective working days are from Saturday to Thursday and do not include Public holidays.
How can I make sure I get same or next day delivery?
Do you offer collection?
You can collect at our store Project X Paris at the Dubai mall.
My order has been shipped, what next?
When your order is ready for delivery you should receive an SMS notification. This means that one of our drivers has your shipment and should be on the way to you shortly.
If you need to reschedule or are unavailable for any reason please make sure to call us on +971565666506.
How can I track my order?
We currently are unable to offer online tracking for Style Mania last mile shipments. However if you email Sales@stylemaniafashion.com or call +971565666506 our team members will be happy to update you.
I’ve been waiting longer than the delivery promise for my location, what should I do?
First of all we’re very sorry that we were not able to meet the delivery promise for your area. Our team will contact you soon to support in any way we can.
Please do not hesitate to contact us directly by calling +971565666506 or by emailing Sales@stylemaniafashion.com
I don’t want to receive my shipment, what should I do?
You can cancel your order at any time before the order has been shipped from our warehouse. Once you’ve received the shipping confirmation it will not be possible to cancel your order.
Failure to receive a shipment or accept calls from our carrier partner without a legitimate reason may result in your account being blocked from making future cash on delivery orders.
What is the difference between ‘Cash on Delivery’ charge and shipping fee?
We like to give our customers the flexibility of paying cash on delivery but we have to pay our courier an extra fee for all cash on delivery (COD) orders. Hence an extra COD charge is added only when you choose cash as your method of payment. There are no extra fees if you use a credit card or PayPal because shipping is on us!
What if the item I received was damaged?
At Style Mania, we always take extra care in packaging your items. However, in case the item you received was damaged, please inform us immediately via the Contact Us form or call us on +971565666506.
How can I change my delivery address?
Please fill in the Contact Us Form to notify us of your correct address. Also note that our team will call you prior to delivery and you will have a chance to confirm your shipping address to them or change it at that time.